IF YOU PURCHASED OR LEASED A MYFORD TOUCH-EQUIPPED FORD OR MYLINCOLN TOUCH-EQUIPPED LINCOLN VEHICLE FROM A FORD OR LINCOLN DEALERSHIP BEFORE AUGUST 9, 2013, A CLASS ACTION LAWSUIT MAY AFFECT YOUR RIGHTS
The Software Update is now available to Members of the Settlement Class. To determine if your vehicle is eligible and download a certificate for the update, please click here.
You may use your VIN or the Claimant ID provided on the Notice (below the return address) to confirm whether your current vehicle is a Class Vehicle eligible for the update.
What is this Lawsuit About?
Plaintiffs have sued Ford Motor Company alleging that certain Ford and Lincoln vehicles sold or leased before August 9, 2013 were equipped with defective MyFord Touch or MyLincoln Touch information and entertaining systems ("MFT"). Plaintiffs claim vehicles with MFT were defective because, among other things, they will not respond to voice commands; do not connect to the owner's mobile device; provide inaccurate directions and/or misread the location of the vehicle; and/or freeze up or crash altogether.
Plaintiffs allege that when the system freezes or crashes the driver cannot operate any of the features connected to MFT, including the navigation technology, the radio, the rearview camera, or the defroster. Plaintiffs further allege that Ford charged a premium price for MFT and seek to recover economic damages. Plaintiffs are not pursing claims for personal injuries.
Ford denies that it did anything wrong and denies that the MFT is defective. The Court has not decided whether Ford did anything wrong.
Who is Included?
If you purchased or leased a Ford or Lincoln vehicle equipped with MFT from an Authorized Ford or Lincoln Dealer in one of these states before August 9, 2013, you may be a member of the classes:
- New Jersey
- North Carolina
How do I Participate in the Settlement?
You have to decide whether to stay in the Classes (and file a claim or potentially receive a unilateral payment), ask to be excluded, or object to the Settlement. You had until September 20, 2019, to exclude yourself. You could have still filed a claim form if you objected to the Settlement.